Privacy policy

Layrix operates this website and online store (the “Services”) to provide you with a curated shopping experience. Layrix is powered by Shopify, which enables us to securely provide products and services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with us, we may collect the following:

1. Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

2. Payment Information

Payments are processed securely through Shopify and its payment processors. We do not store your full credit card details.

3. Account Information

  • Username

  • Password

  • Preferences

  • Order history

4. Order & Transaction Information

  • Items viewed

  • Items added to cart

  • Purchases

  • Returns or exchanges

5. Communications

Information you provide when contacting us at:
support@shoplayrix.com

6. Device & Usage Information

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Interaction data

We may collect this automatically through cookies and similar tracking technologies.


How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Process payments

  • Fulfill orders

  • Ship products

  • Handle returns

  • Provide customer support

  • Improve user experience

Communicate With You

  • Send order confirmations

  • Provide shipping updates

  • Respond to inquiries

  • Send important service-related messages

Marketing (If You Opt-In)

  • Send promotional emails
    You can unsubscribe at any time.

Security & Fraud Prevention

  • Detect fraudulent activity

  • Protect our customers and store

Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests


How We Share Your Information

We may share your information with:

  • Shopify (our e-commerce platform provider)

  • Payment processors

  • Shipping providers

  • Marketing and analytics providers

  • Legal authorities when required by law

We do not sell your personal information.


Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart

  • Remember your preferences

  • Analyze website traffic

  • Improve performance

You can adjust your browser settings to refuse cookies, though this may affect site functionality.


Data Retention

We retain your information for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Opt-out of marketing communications

To exercise any of these rights, contact us at:

support@shoplayrix.com


Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.


International Transfers

Your information may be processed outside your country of residence, including by Shopify and its service providers. Appropriate safeguards are used where required by law.


Security

We implement reasonable security measures to protect your information. However, no online transmission is 100% secure.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Layrix Support
📧 support@shoplayrix.com