Privacy policy

Layrix operates this website and online store (the “Services”) to provide you with a curated shopping experience. Layrix is powered by Shopify, which enables us to securely provide products and services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with us, we may collect the following:

1. Contact Information

Name
Billing and shipping address
Email address
Phone number

2. Payment Information

Payments are processed securely through Shopify and its payment processors. We do not store your full credit card details.

3. Account Information

Username
Password
Preferences
Order history

4. Order & Transaction Information

Items viewed
Items added to cart
Purchases
Returns or exchanges

5. Communications

Information you provide when contacting us at:
support@shoplayrix.com

6. Device & Usage Information

IP address
Browser type
Device type
Pages viewed
Interaction data

We may collect this automatically through cookies and similar tracking technologies.

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

Process payments
Fulfill orders
Ship products
Handle returns
Provide customer support
Improve user experience

Communicate With You

Send order confirmations
Provide shipping updates
Respond to inquiries
Send important service-related messages

Marketing (If You Opt-In)

Send promotional emails
You can unsubscribe at any time.

Security & Fraud Prevention

Detect fraudulent activity
Protect our customers and store

Legal Compliance

Comply with applicable laws
Respond to lawful requests

How We Share Your Information

We may share your information with:

Shopify (our e-commerce platform provider)
Payment processors
Shipping providers
Marketing and analytics providers
Legal authorities when required by law

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies to:

Keep items in your cart
Remember your preferences
Analyze website traffic
Improve performance

You can adjust your browser settings to refuse cookies, though this may affect site functionality.

Data Retention

We retain your information for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce our policies

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Opt-out of marketing communications

To exercise any of these rights, contact us at:

support@shoplayrix.com

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

International Transfers

Your information may be processed outside your country of residence, including by Shopify and its service providers. Appropriate safeguards are used where required by law.